www.brightfinance.co has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.brightfinance.co.
After using www.brightfinance.co for about eight months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Multi-currency support|Reliable uptime|Regular platform improvements
Cons: Some tools only available on higher tiers|Limited social trading features
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.brightfinance.co said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Real-time alerts|Intuitive for beginners
Cons: Live chat only during business hours
I closed a profitable position at www.brightfinance.co and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Portfolio tracking tools|API access|Multiple order types|Fast deposits
Cons: Research section could be deeper
My withdrawal from www.brightfinance.co was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a couple of months now of being strung along.
Pros: Low minimum deposit|Risk management tools|Two-factor authentication|Great customer service
Cons: Desktop app not available on Linux|Nothing significant
The spread at www.brightfinance.co is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a podcast recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Wide product range|Instant funding|Excellent charting|Copy trading available
Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months
The onboarding at www.brightfinance.co was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Segregated accounts|Easy to use platform|Smooth onboarding
Cons: No integrated tax optimization|Limited demo account features
I had a dispute with www.brightfinance.co and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Risk management tools|Multi-currency support|Personal attention|Excellent charting
Cons: Limited demo account features|Account statements could be more detailed
Where do I even begin with www.brightfinance.co? for a few weeks now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Wide product range|Low minimum deposit
Cons: Help articles are sometimes vague
I lost a significant amount because www.brightfinance.co did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Responsive team|Good analytical tools|Two-factor authentication
Cons: No phone support on weekends
I wanted to transfer my portfolio from another broker to www.brightfinance.co. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Good mobile app|Great customer service|Reliable uptime
Cons: Email notifications too frequent|Inactivity fee applies after 12 months