www.boxinvesting.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.boxinvesting.com.
The platform itself is okay, but the customer service at www.boxinvesting.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast support response|Multi-currency support|Regular updates
Cons: Would like more payment methods
I had high hopes for www.boxinvesting.com after seeing their ad online, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: API access|Fast deposits|Real-time alerts
Cons: No dark mode on mobile
I found www.boxinvesting.com after a friend recommended them and the initial impression was positive. But for about ten months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Wide product range|Regular platform improvements
Cons: Spreads widen during volatile periods
I wanted to transfer my portfolio from another broker to www.boxinvesting.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Competitive fees|Real-time alerts
Cons: No crypto staking|Minor UI glitches occasionally
I referred a friend to www.boxinvesting.com after attending a webinar they hosted. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Real-time alerts|Clean UI
Cons: Wait times can be long during peak hours|Desktop app not available on Linux
The only good thing about www.boxinvesting.com is that they remind you why regulation matters. I found them through a forum discussion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Automated trading options|Social trading features
Cons: Minor UI glitches occasionally|Cannot customize dashboard fully
I experienced a security concern with my www.boxinvesting.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clear documentation|Personal attention|Educational resources|Fast execution
Cons: Charting tools need more indicators
I am in a dispute with www.boxinvesting.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Educational resources|Great customer service
Cons: Cannot customize dashboard fully|Wait times can be long during peak hours
I trusted www.boxinvesting.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Copy trading available|Low minimum deposit|Real-time alerts|Regular updates
Cons: Email notifications too frequent|No dark mode on mobile
I requested my data from www.boxinvesting.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Helpful community forum|Excellent charting
Cons: Wish they had more educational resources|Some tools only available on higher tiers