www.bitoraxe.com has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitoraxe.com.
I opened an account with www.bitoraxe.com for about ten months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Great customer service|Reliable uptime
Cons: Would like more payment methods
Customer support at www.bitoraxe.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-device support|Market news feed
Cons: Minor UI glitches occasionally|Charting tools need more indicators
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.bitoraxe.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Multiple order types|Automated trading options
Cons: No integrated tax optimization|Inactivity fee applies after 12 months
I trusted www.bitoraxe.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Intuitive for beginners|Great customer service|Fast support response
Cons: No live chat on mobile|Wish they had more educational resources
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.bitoraxe.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Wide product range|Detailed reporting|Regular updates|Two-factor authentication
Cons: No live chat on mobile
The spread at www.bitoraxe.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after reading several online reviews and initially thought the platform was good - until I started trading seriously.
Pros: No hidden fees|Demo account available|Economic calendar|Instant funding
Cons: Limited demo account features
After using www.bitoraxe.com for over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Fast support response|Good mobile app
Cons: Live chat only during business hours|Minimum deposit could be lower
www.bitoraxe.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Transparent fees|Quick verification|Educational resources|Responsive team
Cons: Cannot customize dashboard fully|None so far
www.bitoraxe.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Full transparency|Wide product range|Risk management tools
Cons: Cannot customize dashboard fully