www.bitecx.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitecx.com.
I lost a significant amount because www.bitecx.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Easy to use platform|Wide product range|No hidden fees|Full transparency
Cons: No fractional shares|Would like more payment methods
I trusted www.bitecx.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Clean UI|Fast support response|Easy to use platform
Cons: No integrated tax optimization
Do not be fooled by the professional-looking website. Behind the scenes, www.bitecx.com is disorganized and incompetent. I found them through my accountant's suggestion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast deposits|Excellent charting
Cons: Limited social trading features|Slow to add new assets
www.bitecx.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Clear documentation|Easy to use platform|Transparent fees
Cons: Email notifications too frequent|No crypto staking
I closed a profitable position at www.bitecx.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Real-time alerts|Stable platform|Low minimum deposit|No hidden fees
Cons: Email notifications too frequent
Customer support at www.bitecx.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Clear documentation|Automated trading options|Two-factor authentication
Cons: Nothing significant
I am in a dispute with www.bitecx.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Intuitive for beginners|Reliable uptime|High security standards|Customizable dashboard
Cons: No fractional shares|No crypto staking
Where do I even begin with www.bitecx.com? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: No hidden fees|Market news feed|Full transparency
Cons: Charting tools need more indicators
If you are reading this considering www.bitecx.com - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for over three years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Market news feed|Low minimum deposit|Wide product range
Cons: Limited demo account features
The only good thing about www.bitecx.com is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Automated trading options|Copy trading available|Easy to use platform|Fast execution
Cons: No crypto staking