www.bitconeo.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitconeo.com.
The spread at www.bitconeo.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after hearing about them at a conference and initially thought the platform was good - until I started trading seriously.
Pros: Dedicated account manager|Social trading features|Great customer service|Fast execution
Cons: None so far|Some tools only available on higher tiers
I referred a friend to www.bitconeo.com based on a colleague's recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Tax reports included|Educational resources
Cons: Desktop app not available on Linux|Slow to add new assets
I opened an account with www.bitconeo.com for the past year and a half ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Risk management tools|API access
Cons: Account statements could be more detailed
I experienced a security concern with my www.bitconeo.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: API access|Portfolio tracking tools
Cons: Limited ETF selection|Wait times can be long during peak hours
After since the beginning of the year with www.bitconeo.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Automated trading options|Full transparency|Excellent charting|Social trading features
Cons: Limited cryptocurrency options
www.bitconeo.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast support response|Copy trading available
Cons: Would like more payment methods
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.bitconeo.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Stable platform|Competitive fees|Market news feed
Cons: Email notifications too frequent
KYC with www.bitconeo.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Good mobile app|Dedicated account manager|Real-time alerts
Cons: Mobile app could be improved
I had high hopes for www.bitconeo.com from a review site like this one, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Good analytical tools|Fast deposits|Tax reports included
Cons: Currency conversion fee exists|Website design could be more modern
I joined www.bitconeo.com after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Fast execution|Good mobile app
Cons: Cannot customize dashboard fully