www.bitcoinoie.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitcoinoie.com.
After for close to eighteen months with www.bitcoinoie.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Good analytical tools|Professional team|Instant funding
Cons: Withdrawal takes 1-2 business days|No fractional shares
KYC with www.bitcoinoie.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Easy to use platform|Stable platform|Tax reports included|Fast deposits
Cons: Currency conversion fee exists
www.bitcoinoie.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Quick verification|Smooth onboarding|Wide product range|No hidden fees
Cons: No dark mode on mobile|Website design could be more modern
My card was charged twice by www.bitcoinoie.com on the same day. I had to dispute it with my bank. www.bitcoinoie.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Stable platform|Dedicated account manager|Regular updates|Segregated accounts
Cons: Limited social trading features
My withdrawal request from www.bitcoinoie.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Market news feed|Regular platform improvements|Multi-device support|Copy trading available
Cons: Cannot customize dashboard fully
The so-called education at www.bitcoinoie.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about three months thinking they would help me learn.
Pros: Automated trading options|Fast deposits
Cons: Email notifications too frequent|No phone support on weekends
The mobile app from www.bitcoinoie.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Intuitive for beginners|Easy to use platform|Excellent charting
Cons: Currency conversion fee exists|Onboarding videos are outdated
After using www.bitcoinoie.com for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Easy to use platform|Good analytical tools
Cons: Help articles are sometimes vague
www.bitcoinoie.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Transparent fees|Customizable dashboard|Stable platform
Cons: Slow to add new assets
After for the past six months with www.bitcoinoie.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Multi-currency support|Copy trading available
Cons: Inactivity fee applies after 12 months