www.bitcoinera.app has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bitcoinera.app.
www.bitcoinera.app locked my account without warning and demanded documents I had already submitted. for a few weeks now later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Intuitive for beginners|Responsive team|Fast deposits
Cons: Search feature is basic
www.bitcoinera.app seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Detailed reporting|No hidden fees|Low minimum deposit|Smooth onboarding
Cons: Desktop app not available on Linux|Live chat only during business hours
My card was charged twice by www.bitcoinera.app on the same day. I had to dispute it with my bank. www.bitcoinera.app then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Transparent fees|Comprehensive tools|Helpful community forum|Demo account available
Cons: Currency conversion fee exists
Customer support at www.bitcoinera.app seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Quick verification|Stable platform|Risk management tools
Cons: Slow to add new assets|Withdrawal takes 1-2 business days
My withdrawal from www.bitcoinera.app was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Real-time alerts|Smooth onboarding|Fast deposits
Cons: Limited cryptocurrency options
Opened my account with www.bitcoinera.app through a financial advisor and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Dividend tracking|Fast deposits|Fast support response
Cons: Alert system is basic|Search feature is basic
The reporting at www.bitcoinera.app is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Reliable uptime|Easy withdrawals|Personal attention|Regular platform improvements
Cons: No crypto staking|Live chat only during business hours
I opened an account with www.bitcoinera.app since last summer ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Social trading features|Regular platform improvements|Detailed reporting
Cons: Help articles are sometimes vague|Inactivity fee applies after 12 months
I requested my data from www.bitcoinera.app under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Educational resources|Personal attention|Low minimum deposit|Regular updates
Cons: Account statements could be more detailed|None so far
I had a dispute with www.bitcoinera.app and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Multi-device support|Quick verification
Cons: Slow to add new assets|Limited cryptocurrency options