www.bit24coin.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bit24coin.com.
The platform itself is okay, but the customer service at www.bit24coin.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Good analytical tools|Regular platform improvements|Fast support response
Cons: Desktop app not available on Linux|Some tools only available on higher tiers
I requested my data from www.bit24coin.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Dedicated account manager|Multiple order types|Great customer service|Automated trading options
Cons: Limited ETF selection
The reporting at www.bit24coin.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: No hidden fees|Full transparency|Economic calendar
Cons: Limited ETF selection
I lost a significant amount because www.bit24coin.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Tax reports included|Transparent fees|Reliable uptime
Cons: Limited demo account features|Would like more payment methods
www.bit24coin.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Easy to use platform|Educational resources|Dividend tracking
Cons: Charting tools need more indicators|Live chat only during business hours
The platform at www.bit24coin.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since the beginning of the year of dealing with this, I have had enough.
Pros: Tax reports included|Customizable dashboard
Cons: Email notifications too frequent