www.bit-crypto.net has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.bit-crypto.net.
I found www.bit-crypto.net when my bank disappointed me and I searched for alternatives and the initial impression was positive. But for about three months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Educational resources|Fast execution|Good analytical tools
Cons: No fractional shares
I am in a dispute with www.bit-crypto.net over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast execution|API access
Cons: Nothing significant
The only good thing about www.bit-crypto.net is that they remind you why regulation matters. I found them after reading several online reviews. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Tax reports included|Two-factor authentication|Regular platform improvements
Cons: Onboarding videos are outdated
www.bit-crypto.net had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Regular updates|Competitive fees|Comprehensive tools|Personal attention
Cons: Slow to add new assets|Search feature is basic
I lost a significant amount because www.bit-crypto.net did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: No hidden fees|Clean UI
Cons: Research section could be deeper|Wait times can be long during peak hours
Customer support at www.bit-crypto.net seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-device support|Helpful community forum|Intuitive for beginners
Cons: Desktop app not available on Linux