www.basup.net has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.basup.net.
My withdrawal from www.basup.net was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for close to eighteen months of being strung along.
Pros: Reliable uptime|Clear documentation
Cons: Could offer more webinars|Limited demo account features
www.basup.net has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Responsive team|Copy trading available|Intuitive for beginners
Cons: Desktop app not available on Linux|No phone support on weekends
I have been trying to close my account with www.basup.net for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Market news feed|Economic calendar|Multi-currency support
Cons: Email notifications too frequent|Live chat only during business hours
I closed a profitable position at www.basup.net and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Market news feed|Segregated accounts|Economic calendar
Cons: Help articles are sometimes vague
I had a dispute with www.basup.net and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy to use platform|Customizable dashboard
Cons: Email notifications too frequent|Cannot customize dashboard fully