www.aurusinvest.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.aurusinvest.com.
After since mid-2025 with www.aurusinvest.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Fast deposits|Clean UI
Cons: Live chat only during business hours|No integrated tax optimization
My withdrawal request from www.aurusinvest.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Fast deposits|Dedicated account manager|Two-factor authentication
Cons: Spreads widen during volatile periods|Help articles are sometimes vague
After since I opened my account last year with www.aurusinvest.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Competitive fees|Multiple order types
Cons: Website design could be more modern|No crypto staking
www.aurusinvest.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Two-factor authentication|Full transparency|Professional team
Cons: Help articles are sometimes vague
I had high hopes for www.aurusinvest.com while looking for alternatives to my previous provider, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Fast deposits|Demo account available
Cons: Slow to add new assets|Onboarding videos are outdated
What really bothers me about www.aurusinvest.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a trusted YouTuber reviewed them and I fell for the polished exterior. Never again.
Pros: Economic calendar|Competitive fees|Regular updates
Cons: Limited ETF selection
I found www.aurusinvest.com after a family member had a good experience and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Multi-currency support|Economic calendar|Educational resources
Cons: Onboarding videos are outdated
I joined www.aurusinvest.com through a financial advisor and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Demo account available|API access|Detailed reporting|Excellent charting
Cons: Limited demo account features|Limited cryptocurrency options
www.aurusinvest.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multi-currency support|Great customer service|Fast deposits|Multi-device support
Cons: No integrated tax optimization|Mobile app could be improved
I lost a significant amount because www.aurusinvest.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Good mobile app|Good analytical tools
Cons: Spreads widen during volatile periods