www.aurolonix.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.aurolonix.com.
www.aurolonix.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multiple order types|Fast execution|Clear documentation
Cons: No phone support on weekends|Withdrawal takes 1-2 business days
Do not use www.aurolonix.com for anything serious. I used them for close to eighteen months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Personal attention|Good mobile app|Detailed reporting
Cons: Minimum deposit could be lower|Limited social trading features
I closed a profitable position at www.aurolonix.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Helpful community forum|Educational resources|Social trading features
Cons: Cannot customize dashboard fully|Currency conversion fee exists
Customer support at www.aurolonix.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Clear documentation|Multi-device support|Personal attention
Cons: Inactivity fee applies after 12 months|Live chat only during business hours
Opened my account with www.aurolonix.com from a blog post comparing services and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Comprehensive tools|Good analytical tools
Cons: Mobile app could be improved
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.aurolonix.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Great customer service|Easy to use platform
Cons: Help articles are sometimes vague
www.aurolonix.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Intuitive for beginners|Fast deposits|Social trading features
Cons: Wish they had more educational resources|No crypto staking
www.aurolonix.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Tax reports included|Easy withdrawals|Easy to use platform|Helpful community forum
Cons: No live chat on mobile