www.astrahorizon.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.astrahorizon.com.
www.astrahorizon.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast deposits|Responsive team|API access
Cons: Limited cryptocurrency options
The onboarding at www.astrahorizon.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Intuitive for beginners|Clear documentation
Cons: Currency conversion fee exists
www.astrahorizon.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multi-currency support|Regular platform improvements|Clear documentation
Cons: Cannot customize dashboard fully
The platform itself is okay, but the customer service at www.astrahorizon.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: API access|Smooth onboarding
Cons: Limited ETF selection|No integrated tax optimization
I gave www.astrahorizon.com a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Segregated accounts|Professional team
Cons: Live chat only during business hours|Could offer more webinars