www.aroxcapital.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.aroxcapital.com.
KYC with www.aroxcapital.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: High security standards|No hidden fees
Cons: Withdrawal takes 1-2 business days|Minor UI glitches occasionally
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.aroxcapital.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: No hidden fees|Easy to use platform
Cons: None so far|Could offer more webinars
I trusted www.aroxcapital.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Easy to use platform|Segregated accounts
Cons: Minimum deposit could be lower
The mobile app from www.aroxcapital.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Excellent charting|API access
Cons: Research section could be deeper
I referred a friend to www.aroxcapital.com when my bank disappointed me and I searched for alternatives. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Helpful community forum|Intuitive for beginners|Clear documentation
Cons: Cannot customize dashboard fully
I wanted to transfer my portfolio from another broker to www.aroxcapital.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Stable platform|Reliable uptime
Cons: Search feature is basic
The reporting at www.aroxcapital.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Clean UI|Fast execution|Competitive fees
Cons: Website design could be more modern
www.aroxcapital.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: No hidden fees|Demo account available|Dedicated account manager|Real-time alerts
Cons: Website design could be more modern|Alert system is basic