www.apex.exchange has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.apex.exchange.
Do not use www.apex.exchange for anything serious. I used them for the past year and a half for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Educational resources|Quick verification
Cons: Some tools only available on higher tiers
The platform itself is okay, but the customer service at www.apex.exchange is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Professional team|Risk management tools|Multi-currency support|Good mobile app
Cons: No crypto staking|Mobile app could be improved
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.apex.exchange recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Demo account available|Low minimum deposit|Fast support response
Cons: Search feature is basic|No fractional shares
www.apex.exchange has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Reliable uptime|Good analytical tools|Real-time alerts|Customizable dashboard
Cons: Limited social trading features
Do not be fooled by the professional-looking website. Behind the scenes, www.apex.exchange is disorganized and incompetent. I found them after seeing their ad online and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Detailed reporting|Multi-currency support|Wide product range|Low minimum deposit
Cons: Some tools only available on higher tiers|No crypto staking
The mobile app from www.apex.exchange is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Two-factor authentication|Good analytical tools
Cons: Wish they had more educational resources|Onboarding videos are outdated
Customer support at www.apex.exchange seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Regular platform improvements|Portfolio tracking tools|Quick verification|Customizable dashboard
Cons: Slow to add new assets
The so-called education at www.apex.exchange is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for nearly two years thinking they would help me learn.
Pros: Two-factor authentication|Reliable uptime
Cons: Live chat only during business hours|No dark mode on mobile
My withdrawal request from www.apex.exchange has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Excellent charting|Tax reports included
Cons: No crypto staking|Charting tools need more indicators
I found www.apex.exchange while looking for alternatives to my previous provider and the initial impression was positive. But since early this year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Educational resources|Market news feed|Automated trading options|Real-time alerts
Cons: Cannot customize dashboard fully|Limited ETF selection