www.akj-crypto.com has been flagged by AMF (France) for "Unauthorised". Category: Biens_divers/Crypto-actif This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.akj-crypto.com.
The onboarding at www.akj-crypto.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Good analytical tools|Real-time alerts
Cons: No dark mode on mobile|None so far
I signed up with www.akj-crypto.com after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Two-factor authentication|Professional team|Customizable dashboard
Cons: No fractional shares|Wait times can be long during peak hours
If you are reading this considering www.akj-crypto.com - run. I wish I had read more negative reviews from a blog post comparing services. I thought the positive ones were real. Maybe some are. My experience over since I opened my account last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Smooth onboarding|Competitive fees|Good analytical tools
Cons: Limited cryptocurrency options|Mobile app could be improved
I requested my data from www.akj-crypto.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Customizable dashboard|Multi-device support|Tax reports included
Cons: Withdrawal takes 1-2 business days
www.akj-crypto.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Regular updates|Social trading features|Excellent charting
Cons: None so far
My withdrawal request from www.akj-crypto.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Helpful community forum|Comprehensive tools
Cons: Email notifications too frequent
www.akj-crypto.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Professional team|Risk management tools|Reliable uptime
Cons: No fractional shares|Currency conversion fee exists
The spread at www.akj-crypto.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a financial advisor and initially thought the platform was good - until I started trading seriously.
Pros: High security standards|Two-factor authentication|Multiple order types|Quick verification
Cons: Limited social trading features|Desktop app not available on Linux
My withdrawal from www.akj-crypto.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since I opened my account last year of being strung along.
Pros: Quick verification|Customizable dashboard|Market news feed|Easy to use platform
Cons: Wish they had more educational resources
www.akj-crypto.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Good mobile app|Real-time alerts|Tax reports included|Reliable uptime
Cons: Some tools only available on higher tiers|No integrated tax optimization