www.24trading.co has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.24trading.co.
I had a dispute with www.24trading.co and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Multiple order types|Dedicated account manager
Cons: Limited demo account features|None so far
I found www.24trading.co based on a colleague's recommendation and the initial impression was positive. But for about five months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Good mobile app|Dedicated account manager|Competitive fees
Cons: Research section could be deeper|Minimum deposit could be lower
Customer support at www.24trading.co seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Two-factor authentication|Fast deposits|Real-time alerts
Cons: Wish they had more educational resources
KYC with www.24trading.co is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Good mobile app|Copy trading available|Dedicated account manager|Portfolio tracking tools
Cons: Limited demo account features
I trusted www.24trading.co with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Social trading features|Demo account available
Cons: Slow to add new assets|Limited cryptocurrency options
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.24trading.co recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Economic calendar|Social trading features
Cons: Currency conversion fee exists|Mobile app could be improved
www.24trading.co offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Good analytical tools|Wide product range|Full transparency
Cons: Wish they had more educational resources|Withdrawal takes 1-2 business days