www.01crypto.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.01crypto.com.
I have been trying to close my account with www.01crypto.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Regular platform improvements|Reliable uptime|Segregated accounts
Cons: Inactivity fee applies after 12 months
I referred a friend to www.01crypto.com after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Market news feed|Regular updates|Customizable dashboard
Cons: Currency conversion fee exists|Would like more payment methods
www.01crypto.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Good analytical tools|Full transparency|Multi-currency support|API access
Cons: Would like more payment methods
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.01crypto.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Fast deposits|Clean UI|Quick verification
Cons: Onboarding videos are outdated
My card was charged twice by www.01crypto.com on the same day. I had to dispute it with my bank. www.01crypto.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Automated trading options|Excellent charting|Detailed reporting|High security standards
Cons: Search feature is basic|Onboarding videos are outdated
The only good thing about www.01crypto.com is that they remind you why regulation matters. I found them after doing extensive research. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Clean UI|Portfolio tracking tools
Cons: Charting tools need more indicators
The mobile app from www.01crypto.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Market news feed|API access|Clean UI|Detailed reporting
Cons: Minor UI glitches occasionally|No integrated tax optimization
I had high hopes for www.01crypto.com through a financial advisor, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Multi-device support|API access|Instant funding
Cons: Account statements could be more detailed|Wait times can be long during peak hours
The reporting at www.01crypto.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast deposits|Comprehensive tools|Instant funding|Dedicated account manager
Cons: Spreads widen during volatile periods|No integrated tax optimization
www.01crypto.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: API access|Clean UI|Great customer service|Dedicated account manager
Cons: Withdrawal takes 1-2 business days|Search feature is basic