Win Sec Group has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Note: this company is not connected and should not be confused with the legitimate Australian firm Win Securities Limited ACN 007 346 223 AFSL no. 240901 37 Reid Street Wangaratta VIC 3677 Ph: 1300 137 456 Web: www.winsec.com.au This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.global-winsec.com.
The platform at Win Sec Group is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since the beginning of the year of dealing with this, I have had enough.
Pros: Dedicated account manager|No hidden fees
Cons: Wait times can be long during peak hours
I had a dispute with Win Sec Group and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Competitive fees|Personal attention|Economic calendar
Cons: Limited ETF selection|Mobile app could be improved
Do not use Win Sec Group for anything serious. I used them for a couple of months now for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Helpful community forum|Detailed reporting
Cons: Cannot customize dashboard fully|Nothing significant
I signed up with Win Sec Group when my bank disappointed me and I searched for alternatives and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Full transparency|Helpful community forum|Professional team|Market news feed
Cons: Email notifications too frequent|Currency conversion fee exists
Where do I even begin with Win Sec Group? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Smooth onboarding|Demo account available
Cons: No phone support on weekends|Nothing significant
The mobile app from Win Sec Group is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Two-factor authentication|Risk management tools
Cons: No fractional shares