Whitby Dumas has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 44 870 136 5172, fax 44 870 136 6394
Addresses: 130 Cromwell Road London SW5 OBW UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.whitbydumas.co.uk.
If you are reading this considering Whitby Dumas - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Reliable uptime|Great customer service|Tax reports included|Dedicated account manager
Cons: Limited social trading features
I trusted Whitby Dumas with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Educational resources|Competitive fees
Cons: No dark mode on mobile
After since I retired last year with Whitby Dumas, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Fast deposits|Full transparency|Regular platform improvements|High security standards
Cons: Research section could be deeper
Do not be fooled by the professional-looking website. Behind the scenes, Whitby Dumas is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multi-device support|Responsive team|No hidden fees
Cons: Withdrawal takes 1-2 business days
After since early this year with Whitby Dumas I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Easy withdrawals|Multiple order types|Segregated accounts|No hidden fees
Cons: Nothing significant|No crypto staking
I have been trying to close my account with Whitby Dumas for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Copy trading available|Stable platform|Clean UI|Intuitive for beginners
Cons: Desktop app not available on Linux|Cannot customize dashboard fully
I requested my data from Whitby Dumas under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Two-factor authentication|Copy trading available|Fast deposits
Cons: Website design could be more modern
I had high hopes for Whitby Dumas when my bank disappointed me and I searched for alternatives, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Multi-currency support|Transparent fees
Cons: Limited ETF selection|Slow to add new assets
Customer support at Whitby Dumas seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Comprehensive tools|Great customer service|Good analytical tools
Cons: Limited social trading features