WellBank Consultants has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +1 646 213 2842, fax +1 646 304 5888
Addresses: 14 Wall Street Manhattan New York 10005 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.wellbankconsultants.com.
WellBank Consultants has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Portfolio tracking tools|Easy to use platform
Cons: Live chat only during business hours|Minimum deposit could be lower
WellBank Consultants has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Good analytical tools|Good mobile app|Quick verification
Cons: Wish they had more educational resources|Minimum deposit could be lower
I had high hopes for WellBank Consultants while looking for alternatives to my previous provider, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Low minimum deposit|Regular platform improvements
Cons: Account statements could be more detailed|No phone support on weekends
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. WellBank Consultants recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Full transparency|Regular updates|Transparent fees|API access
Cons: Limited social trading features
After since the beginning of the year with WellBank Consultants I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Professional team|Customizable dashboard|Good analytical tools
Cons: Account statements could be more detailed|Research section could be deeper