Web3 (webedx.cc) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: webedx.cc.
I have been trying to close my account with Web3 (webedx.cc) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Quick verification|Tax reports included
Cons: Limited ETF selection
I gave Web3 (webedx.cc) a fair chance. After since I retired last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Good mobile app|Wide product range|Multi-currency support|Easy to use platform
Cons: Charting tools need more indicators|Website design could be more modern
Web3 (webedx.cc) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Helpful community forum|Fast support response|Copy trading available
Cons: Account statements could be more detailed
Web3 (webedx.cc) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Educational resources|Social trading features|Fast execution|Transparent fees
Cons: Withdrawal takes 1-2 business days|Help articles are sometimes vague
Web3 (webedx.cc) locked my account without warning and demanded documents I had already submitted. since I retired last year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Multi-device support|Demo account available|Customizable dashboard
Cons: Wish they had more educational resources|Search feature is basic
The hidden fees at Web3 (webedx.cc) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Low minimum deposit|Reliable uptime|Multi-device support
Cons: Could offer more webinars|Onboarding videos are outdated
My withdrawal request from Web3 (webedx.cc) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Clear documentation|Reliable uptime|Fast execution
Cons: Could offer more webinars|Currency conversion fee exists
The platform itself is okay, but the customer service at Web3 (webedx.cc) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Multiple order types|Full transparency
Cons: Onboarding videos are outdated
Web3 (webedx.cc) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast deposits|Customizable dashboard|Segregated accounts
Cons: Email notifications too frequent
I experienced a security concern with my Web3 (webedx.cc) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Fast execution|Clear documentation|Two-factor authentication
Cons: Currency conversion fee exists