Waterhouse Holdings Inc (and Chicago Accounting)

I found Waterhouse Holdings Inc (and Chicago Accounting) from a blog post comparing services and the initial impression was positive. But since I opened my account last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

I had high hopes for Waterhouse Holdings Inc (and Chicago Accounting) based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Waterhouse Holdings Inc (and Chicago Accounting) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

The so-called education at Waterhouse Holdings Inc (and Chicago Accounting) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about eight months thinking they would help me learn.

My withdrawal request from Waterhouse Holdings Inc (and Chicago Accounting) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

The reporting at Waterhouse Holdings Inc (and Chicago Accounting) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.