vtmarketsfr.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: vtmarketsfr.com.
Customer support at vtmarketsfr.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Tax reports included|Multi-currency support
Cons: Currency conversion fee exists|Would like more payment methods
The platform itself is okay, but the customer service at vtmarketsfr.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Helpful community forum|Full transparency|Fast support response
Cons: Help articles are sometimes vague
The onboarding at vtmarketsfr.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Portfolio tracking tools|Social trading features|Automated trading options|Fast execution
Cons: Email notifications too frequent
I gave vtmarketsfr.com a fair chance. After for the past six months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Clean UI|Economic calendar|Dedicated account manager
Cons: Withdrawal takes 1-2 business days
vtmarketsfr.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Easy to use platform|Economic calendar|Dividend tracking
Cons: Limited demo account features
I signed up with vtmarketsfr.com after comparing multiple platforms and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Multiple order types|Fast support response
Cons: Email notifications too frequent|Help articles are sometimes vague