Cryptocurrency Exchanges

Voltrax

1.5 (12 reviews)
🇨🇦 Canada
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1.5
12 reviews
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About Voltrax

Voltrax has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". Voltrax is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: voltrax.io / voltrax.com.

Customer Reviews

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Worst decision I made this year

A
Alex M.
1 months ago

The only good thing about Voltrax is that they remind you why regulation matters. I found them after hearing about them at a conference. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Intuitive for beginners|Easy to use platform|Educational resources|Tax reports included

Cons: Onboarding videos are outdated

Stop loss not honored

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Nicole J.
1 months ago

Do not believe the bonus offer from Voltrax. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a family member had a good experience and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Professional team|Great customer service|Automated trading options|Easy to use platform

Cons: Inactivity fee applies after 12 months|Nothing significant

Duplicate charges on my card

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Andrew X.
4 months ago

The platform itself is okay, but the customer service at Voltrax is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: High security standards|Instant funding|Excellent charting|Customizable dashboard

Cons: Nothing significant|Mobile app could be improved

Red flags everywhere

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Elizabeth V.
5 months ago

Several red flags with Voltrax: (1) They promise unrealistically high returns, (2) They're not registered with Autorité des marchés financiers, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Autorité des marchés financiers|Cannot verify credentials

I want my money back

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Joel N.
6 months ago

I referred a friend to Voltrax after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Market news feed|Multi-currency support

Cons: Account statements could be more detailed

Unprofessional and unreliable

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Jake A.
7 months ago

After since mid-2025 with Voltrax, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Full transparency|Excellent charting|Great customer service|Customizable dashboard

Cons: Slow to add new assets|No dark mode on mobile

Absolutely dreadful

A
Alex N.
7 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Voltrax recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Wide product range|Stable platform

Cons: No dark mode on mobile|Withdrawal takes 1-2 business days

Referral bonus never received

E
Emma A.
9 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Voltrax is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Multi-device support|Multiple order types|Fast execution|Full transparency

Cons: Limited ETF selection|Would like more payment methods

Lost my investment - DO NOT TRUST

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Jennifer P.
9 months ago

Tried to withdraw my funds from Voltrax and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

Incompetent on every level

K
Kayla H.
11 months ago

I joined Voltrax based on a colleague's recommendation and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Copy trading available|Social trading features|Personal attention|Excellent charting

Cons: Alert system is basic