Voex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at Voex seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Dividend tracking|Multiple order types
Cons: Account statements could be more detailed|Wait times can be long during peak hours
What really bothers me about Voex is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.
Pros: Transparent fees|Social trading features
Cons: Email notifications too frequent|Minimum deposit could be lower
Opened my account with Voex after reading several online reviews and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multi-currency support|Regular updates|Real-time alerts|Good mobile app
Cons: Help articles are sometimes vague
I opened an account with Voex since the beginning of the year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Personal attention|Helpful community forum|Segregated accounts|Educational resources
Cons: No live chat on mobile
After since I retired last year with Voex I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Competitive fees|Good analytical tools|Clear documentation
Cons: Email notifications too frequent