Vodocrypto (vodocrypto.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: vodocrypto.com.
Vodocrypto (vodocrypto.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Regular platform improvements|Multi-currency support|Low minimum deposit
Cons: No fractional shares|Some tools only available on higher tiers
If you are reading this considering Vodocrypto (vodocrypto.com) - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Real-time alerts|Comprehensive tools
Cons: Slow to add new assets|Would like more payment methods
The mobile app from Vodocrypto (vodocrypto.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Comprehensive tools|Regular updates|Tax reports included
Cons: Limited demo account features
The onboarding at Vodocrypto (vodocrypto.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular updates|Fast deposits
Cons: Currency conversion fee exists
Do not be fooled by the professional-looking website. Behind the scenes, Vodocrypto (vodocrypto.com) is disorganized and incompetent. I found them through a podcast recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Wide product range|Good analytical tools|Smooth onboarding|High security standards
Cons: Live chat only during business hours
I joined Vodocrypto (vodocrypto.com) while looking for alternatives to my previous provider and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Easy withdrawals|Multiple order types
Cons: Limited social trading features
I trusted Vodocrypto (vodocrypto.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Multi-device support|Good mobile app|Helpful community forum|Demo account available
Cons: Wait times can be long during peak hours|Wish they had more educational resources
Customer support at Vodocrypto (vodocrypto.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Responsive team|Educational resources|Two-factor authentication|Transparent fees
Cons: No integrated tax optimization