Vix Capital has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The mobile app from Vix Capital is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Risk management tools|Helpful community forum
Cons: Limited ETF selection|Website design could be more modern
Tried to withdraw my funds from Vix Capital and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Lost entire investment|Reported to authorities|Unresponsive
I gave Vix Capital a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: No hidden fees|Excellent charting|Clean UI
Cons: Wish they had more educational resources|Website design could be more modern
I experienced a security concern with my Vix Capital account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clean UI|Good analytical tools|Dividend tracking
Cons: Slow to add new assets|Minor UI glitches occasionally
I opened an account with Vix Capital for about three months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Responsive team|Excellent charting|Demo account available|Intuitive for beginners
Cons: Email notifications too frequent
The reporting at Vix Capital is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Customizable dashboard|Excellent charting|Professional team|Fast execution
Cons: Limited social trading features|Minor UI glitches occasionally
I was about to invest with Vix Capital but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Vix Capital recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Real-time alerts|Professional team|Competitive fees|Economic calendar
Cons: Email notifications too frequent|Help articles are sometimes vague
The platform itself is okay, but the customer service at Vix Capital is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Demo account available|Multi-currency support|Good analytical tools
Cons: Minimum deposit could be lower
The so-called education at Vix Capital is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a few weeks now thinking they would help me learn.
Pros: Smooth onboarding|Fast deposits|Good analytical tools
Cons: Help articles are sometimes vague|Research section could be deeper