VIVIENNETRADING/viviennetradingklass has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: viviennetradingklass.pro.
The onboarding at VIVIENNETRADING/viviennetradingklass was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Regular platform improvements|Fast execution
Cons: Would like more payment methods
I signed up with VIVIENNETRADING/viviennetradingklass while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Dedicated account manager|Intuitive for beginners
Cons: No live chat on mobile|Cannot customize dashboard fully
After for a few weeks now with VIVIENNETRADING/viviennetradingklass I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Dividend tracking|Reliable uptime|Educational resources|Multi-device support
Cons: No phone support on weekends
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. VIVIENNETRADING/viviennetradingklass said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Competitive fees|Regular platform improvements|API access
Cons: No crypto staking
VIVIENNETRADING/viviennetradingklass changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Market news feed|Clean UI|Detailed reporting|Comprehensive tools
Cons: Charting tools need more indicators|Desktop app not available on Linux
I had high hopes for VIVIENNETRADING/viviennetradingklass after a trusted YouTuber reviewed them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Stable platform|Easy to use platform|Educational resources
Cons: Onboarding videos are outdated|No phone support on weekends
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that VIVIENNETRADING/viviennetradingklass has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
Customer support at VIVIENNETRADING/viviennetradingklass seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Professional team|Good mobile app|Comprehensive tools|Segregated accounts
Cons: Could offer more webinars|Limited demo account features
VIVIENNETRADING/viviennetradingklass had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multiple order types|Segregated accounts|Reliable uptime|Excellent charting
Cons: Wait times can be long during peak hours|Limited demo account features
I gave VIVIENNETRADING/viviennetradingklass a fair chance. After since I opened my account last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Multi-device support|Good mobile app
Cons: Currency conversion fee exists