Vitol Capital Management Ltd / Vitol Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Note: this company is not connected and should not be confused with the legitimate firm the Vitol Group of companies all of which are registered non-clearing members of the New York Mercantile Exchange in the United States of America: Vitol Capital Management Ltd 1100 Louisiana Street Suite 55... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.vitolcapital.com.
Vitol Capital Management Ltd / Vitol Capital locked my account without warning and demanded documents I had already submitted. for over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Customizable dashboard|Multi-device support
Cons: Nothing significant|Limited cryptocurrency options
Do not believe the bonus offer from Vitol Capital Management Ltd / Vitol Capital. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after my brother mentioned them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Real-time alerts|Customizable dashboard|Quick verification
Cons: Limited ETF selection
I wanted to transfer my portfolio from another broker to Vitol Capital Management Ltd / Vitol Capital. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Intuitive for beginners|Educational resources|Good mobile app
Cons: Wait times can be long during peak hours
After since mid-2025 with Vitol Capital Management Ltd / Vitol Capital I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Multi-currency support|Personal attention
Cons: Mobile app could be improved|Minor UI glitches occasionally
Vitol Capital Management Ltd / Vitol Capital has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Full transparency|Good analytical tools
Cons: Mobile app could be improved|Onboarding videos are outdated
If you are reading this considering Vitol Capital Management Ltd / Vitol Capital - run. I wish I had read more negative reviews after reading several online reviews. I thought the positive ones were real. Maybe some are. My experience over for roughly four months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Quick verification|Multiple order types
Cons: Nothing significant
Do not be fooled by the professional-looking website. Behind the scenes, Vitol Capital Management Ltd / Vitol Capital is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Competitive fees|Market news feed|Real-time alerts
Cons: No dark mode on mobile|Research section could be deeper
I signed up with Vitol Capital Management Ltd / Vitol Capital after hearing about them at a conference and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Quick verification|Clear documentation|Multi-currency support
Cons: Research section could be deeper
The only good thing about Vitol Capital Management Ltd / Vitol Capital is that they remind you why regulation matters. I found them after a trusted YouTuber reviewed them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Comprehensive tools|Responsive team|Personal attention
Cons: Minimum deposit could be lower|Wish they had more educational resources