vision-fs.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: vision-fs.com.
vision-fs.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Market news feed|Easy withdrawals|Tax reports included
Cons: Wait times can be long during peak hours
I had a dispute with vision-fs.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Dividend tracking|Clear documentation
Cons: Search feature is basic
The platform at vision-fs.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I opened my account last year of dealing with this, I have had enough.
Pros: Full transparency|Stable platform|Multi-currency support
Cons: Account statements could be more detailed|Minimum deposit could be lower
I opened an account with vision-fs.com for close to eighteen months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Educational resources|Instant funding|Great customer service|Personal attention
Cons: Spreads widen during volatile periods|Minimum deposit could be lower
vision-fs.com locked my account without warning and demanded documents I had already submitted. since last summer later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Regular updates|Stable platform|Instant funding|Comprehensive tools
Cons: Charting tools need more indicators
vision-fs.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Dedicated account manager|Copy trading available|No hidden fees|Excellent charting
Cons: Limited ETF selection|Currency conversion fee exists