Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.)

I closed a profitable position at Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

I want to warn everyone about Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.). They have been flagged by British Columbia Securities Commission as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

I wanted to transfer my portfolio from another broker to Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Do not use Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) for anything serious. I used them for over three years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

I had high hopes for Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) after comparing multiple platforms, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

What really bothers me about Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a blog post comparing services and I fell for the polished exterior. Never again.

KYC with Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Customer support at Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Virtus Capital (no relation to an Ontario registered firm Virtus Capital Management Inc.) has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.