Forex Brokers

VIM Group (victoryimgroup.com)

1.5 (11 reviews)
🇦🇺 Australia
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1.5
11 reviews
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About VIM Group (victoryimgroup.com)

VIM Group (victoryimgroup.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: victoryimgroup.com.

Customer Reviews

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Introducing broker lied to me

G
George S.
1 months ago

KYC with VIM Group (victoryimgroup.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Low minimum deposit|API access

Cons: Withdrawal takes 1-2 business days

No way to escalate complaints

D
Daniel D.
2 months ago

Do not believe the bonus offer from VIM Group (victoryimgroup.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after doing extensive research and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Wide product range|Segregated accounts|Easy to use platform

Cons: Search feature is basic|No integrated tax optimization

Save yourself the trouble

J
John K.
3 months ago

The mobile app from VIM Group (victoryimgroup.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Automated trading options|Risk management tools

Cons: Desktop app not available on Linux

They need a complete overhaul

V
Vanessa H.
3 months ago

The platform itself is okay, but the customer service at VIM Group (victoryimgroup.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Segregated accounts|Easy to use platform|Portfolio tracking tools|Instant funding

Cons: Limited cryptocurrency options

Unacceptable level of service

R
Robert M.
5 months ago

I referred a friend to VIM Group (victoryimgroup.com) after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Market news feed|Fast execution|Multiple order types|Full transparency

Cons: Onboarding videos are outdated|Email notifications too frequent

Arbitration clause traps you

A
Anna J.
7 months ago

If you are reading this considering VIM Group (victoryimgroup.com) - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over for just over a year has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Customizable dashboard|Clear documentation|Copy trading available

Cons: Wait times can be long during peak hours

Refund request ignored for months

H
Hannah B.
8 months ago

VIM Group (victoryimgroup.com) locked my account without warning and demanded documents I had already submitted. since last summer later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Transparent fees|Good mobile app|Good analytical tools

Cons: No integrated tax optimization

One star is generous

R
Robert N.
10 months ago

I am in a dispute with VIM Group (victoryimgroup.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Great customer service|Fast support response

Cons: No fractional shares|Could offer more webinars

Data lost in transition

D
Derek J.
10 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. VIM Group (victoryimgroup.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Portfolio tracking tools|Regular platform improvements

Cons: No integrated tax optimization|Currency conversion fee exists

Swap rates are predatory

M
Miles K.
10 months ago

VIM Group (victoryimgroup.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Responsive team|Fast support response|Multi-currency support|Easy withdrawals

Cons: No live chat on mobile