VEXTRON TRADINGPLATFORM has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at VEXTRON TRADINGPLATFORM seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multiple order types|Good mobile app
Cons: Help articles are sometimes vague|No integrated tax optimization
I had a dispute with VEXTRON TRADINGPLATFORM and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Transparent fees|High security standards|Low minimum deposit
Cons: Alert system is basic
VEXTRON TRADINGPLATFORM has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Smooth onboarding|Multi-device support|Segregated accounts|Helpful community forum
Cons: Account statements could be more detailed
Tried to withdraw my funds from VEXTRON TRADINGPLATFORM and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Lost entire investment|Reported to authorities|Unresponsive
The platform itself is okay, but the customer service at VEXTRON TRADINGPLATFORM is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Smooth onboarding|Stable platform
Cons: Could offer more webinars|Charting tools need more indicators