VEX GROUP has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
VEX GROUP has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: API access|Easy withdrawals
Cons: No crypto staking|Search feature is basic
After using VEX GROUP since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Easy to use platform|Customizable dashboard|Excellent charting
Cons: Minimum deposit could be lower
I gave VEX GROUP a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Clean UI|Regular updates|Intuitive for beginners
Cons: Inactivity fee applies after 12 months
After for nearly two years with VEX GROUP I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Customizable dashboard|Low minimum deposit
Cons: Website design could be more modern|Would like more payment methods