Vertexnode FX (vertexnodefx.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: vertexnodefx.com.
I gave Vertexnode FX (vertexnodefx.com) a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Regular updates|Wide product range|Reliable uptime|Clean UI
Cons: No fractional shares
Vertexnode FX (vertexnodefx.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Responsive team|Risk management tools
Cons: Onboarding videos are outdated
The mobile app from Vertexnode FX (vertexnodefx.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: No hidden fees|Clean UI
Cons: Account statements could be more detailed|Nothing significant
I experienced a security concern with my Vertexnode FX (vertexnodefx.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Economic calendar|Quick verification|Instant funding|Tax reports included
Cons: None so far|Help articles are sometimes vague
I had a dispute with Vertexnode FX (vertexnodefx.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Intuitive for beginners|Good analytical tools|Great customer service|Easy withdrawals
Cons: Account statements could be more detailed