Cryptocurrency Exchanges

VERTEX / vertexprime.org

1.4 (5 reviews)
🇬🇧 United Kingdom
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About VERTEX / vertexprime.org

VERTEX / vertexprime.org has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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The epitome of bad service

R
Rachel R.
6 months ago

I requested my data from VERTEX / vertexprime.org under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Multiple order types|Fast execution|No hidden fees|Educational resources

Cons: Onboarding videos are outdated|Nothing significant

They blocked me after I invested

M
Megan L.
6 months ago

Tried to withdraw my funds from VERTEX / vertexprime.org and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Not regulated - verified this myself

C
Catherine S.
8 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that VERTEX / vertexprime.org has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

Promised returns that never came

S
Seth C.
8 months ago

My card was charged twice by VERTEX / vertexprime.org on the same day. I had to dispute it with my bank. VERTEX / vertexprime.org then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Quick verification|Multi-device support|Copy trading available|Fast deposits

Cons: Search feature is basic|Minor UI glitches occasionally

Calls at odd hours to upsell

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Leo S.
8 months ago

Do not use VERTEX / vertexprime.org for anything serious. I used them since I opened my account last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Demo account available|Multi-currency support

Cons: Help articles are sometimes vague