Vertex Markets has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Several red flags with Vertex Markets: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Pros: Website looks legitimate on the surface
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
The reporting at Vertex Markets is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Two-factor authentication|Transparent fees|Tax reports included|Risk management tools
Cons: Help articles are sometimes vague
I joined Vertex Markets from a blog post comparing services and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Segregated accounts|Regular updates|Regular platform improvements
Cons: Withdrawal takes 1-2 business days
The platform at Vertex Markets is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Intuitive for beginners|Segregated accounts|Responsive team
Cons: Spreads widen during volatile periods|Nothing significant
Tried to withdraw my funds from Vertex Markets and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
The only good thing about Vertex Markets is that they remind you why regulation matters. I found them after doing extensive research. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Two-factor authentication|Wide product range|Great customer service|Educational resources
Cons: Minimum deposit could be lower
The onboarding at Vertex Markets was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Educational resources|Great customer service|Market news feed|Risk management tools
Cons: Limited demo account features
Vertex Markets had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Instant funding|Fast execution|No hidden fees|Multi-device support
Cons: Mobile app could be improved
I trusted Vertex Markets with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Tax reports included|Risk management tools|Automated trading options
Cons: Would like more payment methods|Spreads widen during volatile periods
Do not use Vertex Markets for anything serious. I used them for the past year and a half for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Dedicated account manager|Regular updates
Cons: Onboarding videos are outdated