Vault Markets Ltd (vaultpto.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.vaultpto.com.
Do not believe the bonus offer from Vault Markets Ltd (vaultpto.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after my brother mentioned them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast deposits|Multiple order types|Regular platform improvements|Automated trading options
Cons: No phone support on weekends
After for nearly two years with Vault Markets Ltd (vaultpto.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Low minimum deposit|Clean UI|Professional team
Cons: Mobile app could be improved
I closed a profitable position at Vault Markets Ltd (vaultpto.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-device support|Stable platform|Tax reports included
Cons: Email notifications too frequent|No fractional shares
The platform itself is okay, but the customer service at Vault Markets Ltd (vaultpto.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Reliable uptime|No hidden fees|Great customer service|Copy trading available
Cons: Onboarding videos are outdated
Do not use Vault Markets Ltd (vaultpto.com) for anything serious. I used them since I retired last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Fast deposits|Clean UI
Cons: Wait times can be long during peak hours
The hidden fees at Vault Markets Ltd (vaultpto.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Copy trading available|Good analytical tools|Customizable dashboard
Cons: Limited cryptocurrency options|Onboarding videos are outdated
What really bothers me about Vault Markets Ltd (vaultpto.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.
Pros: High security standards|Wide product range|Portfolio tracking tools|No hidden fees
Cons: Nothing significant|Slow to add new assets
After since early this year with Vault Markets Ltd (vaultpto.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Economic calendar|Clear documentation|Wide product range|Great customer service
Cons: Inactivity fee applies after 12 months|No crypto staking
I am in a dispute with Vault Markets Ltd (vaultpto.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multiple order types|Market news feed
Cons: No phone support on weekends|No dark mode on mobile
Customer support at Vault Markets Ltd (vaultpto.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Easy withdrawals|Regular platform improvements
Cons: No integrated tax optimization|Help articles are sometimes vague