Vantagepro Asset Management has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 81 3 6202 2913
Addresses: Level 7 Wakamatsu Building 3-3-6 Nihonbashi-Honcho Chuo-ku Tokyo 103-0023 Japan This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.vantagepro.jp.
The so-called education at Vantagepro Asset Management is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since the beginning of the year thinking they would help me learn.
Pros: Two-factor authentication|Excellent charting|Good analytical tools|Helpful community forum
Cons: No live chat on mobile
I found Vantagepro Asset Management while looking for alternatives to my previous provider and the initial impression was positive. But for the past six months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Good mobile app|Full transparency|Responsive team|Customizable dashboard
Cons: Some tools only available on higher tiers|Limited demo account features
Vantagepro Asset Management has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Easy withdrawals|Regular platform improvements
Cons: No integrated tax optimization
My card was charged twice by Vantagepro Asset Management on the same day. I had to dispute it with my bank. Vantagepro Asset Management then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Wide product range|Educational resources|Demo account available|Good analytical tools
Cons: Withdrawal takes 1-2 business days
I referred a friend to Vantagepro Asset Management after my brother mentioned them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clear documentation|Automated trading options
Cons: Withdrawal takes 1-2 business days
Customer support at Vantagepro Asset Management seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Regular platform improvements|Copy trading available
Cons: Limited ETF selection
After spending for nearly two years trying to make Vantagepro Asset Management work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Detailed reporting|Excellent charting
Cons: Limited demo account features
After for close to eighteen months with Vantagepro Asset Management, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Personal attention|Stable platform|Multi-device support
Cons: No phone support on weekends|Could offer more webinars
My withdrawal from Vantagepro Asset Management was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a few weeks now of being strung along.
Pros: Responsive team|Good analytical tools|Great customer service
Cons: Nothing significant|Currency conversion fee exists