valuetrade.live has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I had high hopes for valuetrade.live after comparing multiple platforms, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Professional team|Intuitive for beginners
Cons: Limited cryptocurrency options|Mobile app could be improved
The mobile app from valuetrade.live is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Risk management tools|Responsive team|Quick verification|Competitive fees
Cons: Email notifications too frequent
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. valuetrade.live recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Quick verification|Automated trading options|Multiple order types
Cons: Currency conversion fee exists
valuetrade.live has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Regular platform improvements|Multi-currency support|Detailed reporting|Competitive fees
Cons: Wish they had more educational resources
Do not believe the bonus offer from valuetrade.live. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Tax reports included|Multiple order types
Cons: No fractional shares|Withdrawal takes 1-2 business days
My withdrawal from valuetrade.live was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a couple of months now of being strung along.
Pros: Great customer service|Multiple order types|Personal attention
Cons: Limited cryptocurrency options|Minor UI glitches occasionally
My card was charged twice by valuetrade.live on the same day. I had to dispute it with my bank. valuetrade.live then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Dividend tracking|Transparent fees
Cons: Wish they had more educational resources|Account statements could be more detailed
I gave valuetrade.live a fair chance. After since I retired last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Segregated accounts|Multi-device support|Multiple order types|High security standards
Cons: Limited social trading features
I had a dispute with valuetrade.live and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Quick verification|Tax reports included|Professional team|Real-time alerts
Cons: No integrated tax optimization
I invested $5,000 with valuetrade.live after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.
Cons: Blocked my account|No legitimate license|Fake returns