Valtrix Group has been flagged by British Columbia Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
If you are reading this considering Valtrix Group - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over for close to eighteen months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: No hidden fees|Instant funding|Quick verification|Helpful community forum
Cons: Inactivity fee applies after 12 months
My withdrawal request from Valtrix Group has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Easy withdrawals|Segregated accounts|Smooth onboarding
Cons: No crypto staking|Inactivity fee applies after 12 months
Do not believe the bonus offer from Valtrix Group. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through word of mouth in my investment club and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Market news feed|Educational resources|High security standards|Good analytical tools
Cons: No fractional shares|Slow to add new assets
Valtrix Group changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Dividend tracking|Multiple order types|Dedicated account manager|Segregated accounts
Cons: Slow to add new assets
I want to warn everyone about Valtrix Group. They have been flagged by British Columbia Securities Commission as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Pros: Initially responsive customer service
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
Valtrix Group seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Helpful community forum|Fast support response|Fast execution
Cons: Research section could be deeper
Valtrix Group locked my account without warning and demanded documents I had already submitted. since the beginning of the year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Clear documentation|Reliable uptime|Social trading features|Transparent fees
Cons: Limited ETF selection
The platform at Valtrix Group is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past year and a half of dealing with this, I have had enough.
Pros: Multiple order types|Economic calendar|Professional team|Helpful community forum
Cons: Onboarding videos are outdated
I was about to invest with Valtrix Group but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. British Columbia Securities Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Pros: Website looks legitimate on the surface
Cons: Flagged by British Columbia Securities Commission|Cannot verify credentials
After spending for the past year and a half trying to make Valtrix Group work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: API access|Wide product range|Comprehensive tools|Detailed reporting
Cons: Account statements could be more detailed|Email notifications too frequent