Urbancapitale has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: Urbancapitale.
I trusted Urbancapitale with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Risk management tools|Automated trading options
Cons: Limited social trading features
I opened an account with Urbancapitale for about five months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Transparent fees|Personal attention
Cons: Mobile app could be improved|Limited social trading features
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Urbancapitale has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Not registered with regulators|Unrealistic promises
I want to warn everyone about Urbancapitale. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Blocked my account|No legitimate license|Fake returns
I had high hopes for Urbancapitale after a family member had a good experience, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Two-factor authentication|Low minimum deposit
Cons: Wait times can be long during peak hours
I had a dispute with Urbancapitale and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Segregated accounts|Responsive team|Professional team|Easy withdrawals
Cons: Mobile app could be improved
My withdrawal from Urbancapitale was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about three months of being strung along.
Pros: Smooth onboarding|API access
Cons: Minimum deposit could be lower|Help articles are sometimes vague
Where do I even begin with Urbancapitale? since the beginning of the year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Multi-device support|Stable platform
Cons: Cannot customize dashboard fully
The hidden fees at Urbancapitale are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Intuitive for beginners|Dividend tracking|Automated trading options|Competitive fees
Cons: Charting tools need more indicators|No phone support on weekends
After since mid-2025 with Urbancapitale I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: No hidden fees|Professional team|Copy trading available|Economic calendar
Cons: Charting tools need more indicators