UniversalAiGroup has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". UniversalAiGroup is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec.
Last known city: Geneva, Switzerland. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: universalaigroup.com.
My card was charged twice by UniversalAiGroup on the same day. I had to dispute it with my bank. UniversalAiGroup then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Dedicated account manager|Customizable dashboard|Easy withdrawals
Cons: Inactivity fee applies after 12 months|Spreads widen during volatile periods
I invested $2,000 with UniversalAiGroup after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Autorité des marchés financiers.
Pros: Professional looking website
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
For anyone considering UniversalAiGroup, please be aware that this company has been flagged by Autorité des marchés financiers. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Pros: Information is publicly available for verification
Cons: Flagged by international regulators|Due diligence required
The spread at UniversalAiGroup is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them based on a colleague's recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Fast execution|Comprehensive tools|Dedicated account manager
Cons: Search feature is basic
Do not be fooled by the professional-looking website. Behind the scenes, UniversalAiGroup is disorganized and incompetent. I found them through a forum discussion and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Copy trading available|Excellent charting
Cons: Website design could be more modern|No live chat on mobile
I lost a significant amount because UniversalAiGroup did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Risk management tools|Excellent charting
Cons: Spreads widen during volatile periods
What really bothers me about UniversalAiGroup is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.
Pros: Intuitive for beginners|Professional team|High security standards|Economic calendar
Cons: Could offer more webinars
UniversalAiGroup has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast support response|Detailed reporting|Clean UI|Fast execution
Cons: Alert system is basic|Website design could be more modern
The onboarding at UniversalAiGroup was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Smooth onboarding|Educational resources|Competitive fees
Cons: No phone support on weekends
After seeing ads for UniversalAiGroup online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Autorité des marchés financiers. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Unauthorized firm|Found in IOSCO warnings database