Universal Group (universalgroup.vc) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Donau-City-Strasse 1, 1220 Wien, Austria This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: universalgroup.vc.
After for about three months with Universal Group (universalgroup.vc), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: High security standards|Economic calendar|Transparent fees|Real-time alerts
Cons: Withdrawal takes 1-2 business days|Email notifications too frequent
I lost a significant amount because Universal Group (universalgroup.vc) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Fast deposits|Market news feed|Quick verification|Helpful community forum
Cons: Mobile app could be improved
My withdrawal from Universal Group (universalgroup.vc) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past year and a half of being strung along.
Pros: Responsive team|Dividend tracking|Real-time alerts|Clean UI
Cons: Alert system is basic|No dark mode on mobile
I referred a friend to Universal Group (universalgroup.vc) after a family member had a good experience. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Multiple order types|Fast support response
Cons: Would like more payment methods
The platform itself is okay, but the customer service at Universal Group (universalgroup.vc) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Full transparency|Social trading features|Economic calendar|Competitive fees
Cons: Limited social trading features|Slow to add new assets
KYC with Universal Group (universalgroup.vc) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: No hidden fees|Real-time alerts
Cons: Alert system is basic
Universal Group (universalgroup.vc) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Fast execution|Multi-device support|Dedicated account manager
Cons: Account statements could be more detailed
The reporting at Universal Group (universalgroup.vc) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Excellent charting|Customizable dashboard
Cons: Limited social trading features|No dark mode on mobile
I opened an account with Universal Group (universalgroup.vc) for roughly four months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Educational resources|Real-time alerts|Risk management tools
Cons: Could offer more webinars|Limited ETF selection
Universal Group (universalgroup.vc) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Responsive team|Clear documentation|Dedicated account manager
Cons: Some tools only available on higher tiers|Limited social trading features