Unique Market Funds has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at Unique Market Funds seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: High security standards|Dividend tracking
Cons: Slow to add new assets
The mobile app from Unique Market Funds is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Good analytical tools|Multiple order types
Cons: Research section could be deeper
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Unique Market Funds is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
The onboarding at Unique Market Funds was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Two-factor authentication|Quick verification|Good analytical tools|No hidden fees
Cons: No phone support on weekends
I requested my data from Unique Market Funds under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Helpful community forum|Customizable dashboard|Easy withdrawals
Cons: Help articles are sometimes vague
Unique Market Funds advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multi-device support|Tax reports included|Excellent charting|Dedicated account manager
Cons: Limited demo account features|Website design could be more modern
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Unique Market Funds recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Multi-device support|Transparent fees
Cons: Limited cryptocurrency options
My withdrawal request from Unique Market Funds has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Great customer service|Automated trading options|Educational resources|Detailed reporting
Cons: Cannot customize dashboard fully|No live chat on mobile
After using Unique Market Funds for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Professional team|Segregated accounts|Multi-device support
Cons: Onboarding videos are outdated
Where do I even begin with Unique Market Funds? since I retired last year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Good mobile app|Full transparency
Cons: Currency conversion fee exists