Ultras Asset has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". Firm states on website they are registered with The FCA when not - Breach of s24 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ultras-asset.com.
Opened my account with Ultras Asset after comparing multiple platforms and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Portfolio tracking tools|Reliable uptime|Customizable dashboard
Cons: Help articles are sometimes vague
KYC with Ultras Asset is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Clean UI|Detailed reporting
Cons: Mobile app could be improved
For anyone considering Ultras Asset, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Pros: Information is publicly available for verification
Cons: Appears in regulatory warnings database|Uncertain regulatory status
Ultras Asset has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Quick verification|API access|Great customer service
Cons: Research section could be deeper|No integrated tax optimization
Several red flags with Ultras Asset: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Pros: Website looks legitimate on the surface
Cons: Not registered with regulators|Unrealistic promises
I invested $2,000 with Ultras Asset after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.
Cons: Blocked my account|No legitimate license|Fake returns
I have been trying to close my account with Ultras Asset for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Comprehensive tools|Great customer service|Educational resources|Competitive fees
Cons: Minimum deposit could be lower
The spread at Ultras Asset is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them while looking for alternatives to my previous provider and initially thought the platform was good - until I started trading seriously.
Pros: Clean UI|Demo account available|Two-factor authentication|Competitive fees
Cons: Research section could be deeper
Ultras Asset locked my account without warning and demanded documents I had already submitted. for about five months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Multi-device support|Intuitive for beginners|Low minimum deposit
Cons: Email notifications too frequent
The platform itself is okay, but the customer service at Ultras Asset is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Great customer service|Excellent charting|Multiple order types
Cons: No fractional shares|No live chat on mobile