Ultra Trade (ultratrade.io) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 447365451719
Addresses: 18 Pasea Estate Road Road Town Tortola VG1110 BVI This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ultratrade.io.
I closed a profitable position at Ultra Trade (ultratrade.io) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Regular updates|Intuitive for beginners
Cons: No fractional shares
I experienced a security concern with my Ultra Trade (ultratrade.io) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Easy withdrawals|Instant funding
Cons: Could offer more webinars|Limited ETF selection
Ultra Trade (ultratrade.io) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Good mobile app|Easy to use platform
Cons: Search feature is basic
Ultra Trade (ultratrade.io) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Easy to use platform|Low minimum deposit|Risk management tools
Cons: Mobile app could be improved|Help articles are sometimes vague