Cryptocurrency Exchanges

Uicex

1.4 (8 reviews)
🇳🇿 New Zealand
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1.4
8 reviews
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About Uicex

Uicex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Market...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Broken promises everywhere

R
Ruby T.
3 days ago

The only good thing about Uicex is that they remind you why regulation matters. I found them after doing extensive research. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Demo account available|Personal attention|Two-factor authentication|Risk management tools

Cons: Mobile app could be improved|Wait times can be long during peak hours

I have filed a complaint

C
Caleb D.
1 months ago

Uicex has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: API access|Segregated accounts

Cons: Account statements could be more detailed|Onboarding videos are outdated

Bonus terms impossible to meet

O
Owen I.
2 months ago

I am in a dispute with Uicex over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Instant funding|Personal attention|Great customer service|No hidden fees

Cons: Account statements could be more detailed|No dark mode on mobile

Total fraud - reported to authorities

J
John L.
3 months ago

I was contacted by Uicex through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

White label of a bad platform

N
Nora N.
3 months ago

My card was charged twice by Uicex on the same day. I had to dispute it with my bank. Uicex then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Portfolio tracking tools|Dividend tracking

Cons: Website design could be more modern|Help articles are sometimes vague

Learning experience at my expense

S
Shannon K.
5 months ago

I have been trying to close my account with Uicex for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Stable platform|Quick verification|Great customer service|API access

Cons: Minor UI glitches occasionally

Not regulated - verified this myself

K
Karen H.
5 months ago

I was about to invest with Uicex but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Unauthorized firm|Found in IOSCO warnings database

Wish I had read reviews first

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Patrick I.
11 months ago

The so-called education at Uicex is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about ten months thinking they would help me learn.

Pros: Stable platform|Full transparency|Intuitive for beginners

Cons: No phone support on weekends|Alert system is basic