TX Exchange (txex.com, txex.fun, txex.ws and txex.one) has been flagged by ASIC (Australia) for "Unlicensed". International regulator warning https://www.fma.govt.nz/library/warnings-and-alerts/txex/ This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: txex.com.
After for a few weeks now with TX Exchange (txex.com, txex.fun, txex.ws and txex.one) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Smooth onboarding|Good mobile app
Cons: Help articles are sometimes vague|Inactivity fee applies after 12 months
TX Exchange (txex.com, txex.fun, txex.ws and txex.one) locked my account without warning and demanded documents I had already submitted. for about five months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Risk management tools|Dedicated account manager|Educational resources|Demo account available
Cons: Inactivity fee applies after 12 months
TX Exchange (txex.com, txex.fun, txex.ws and txex.one) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Risk management tools|Multiple order types|Fast support response|Detailed reporting
Cons: Currency conversion fee exists|Would like more payment methods
I closed a profitable position at TX Exchange (txex.com, txex.fun, txex.ws and txex.one) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Easy withdrawals|Economic calendar
Cons: None so far|Alert system is basic
The only good thing about TX Exchange (txex.com, txex.fun, txex.ws and txex.one) is that they remind you why regulation matters. I found them after doing extensive research. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Competitive fees|No hidden fees|Transparent fees
Cons: Withdrawal takes 1-2 business days|Charting tools need more indicators
Customer support at TX Exchange (txex.com, txex.fun, txex.ws and txex.one) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Educational resources|Multi-device support
Cons: Alert system is basic
Do not be fooled by the professional-looking website. Behind the scenes, TX Exchange (txex.com, txex.fun, txex.ws and txex.one) is disorganized and incompetent. I found them from a review site like this one and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Quick verification|Fast execution|Intuitive for beginners
Cons: No integrated tax optimization|Alert system is basic
The mobile app from TX Exchange (txex.com, txex.fun, txex.ws and txex.one) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Comprehensive tools|Copy trading available
Cons: Help articles are sometimes vague
Do not believe the bonus offer from TX Exchange (txex.com, txex.fun, txex.ws and txex.one). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a financial advisor and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: API access|No hidden fees|Regular updates
Cons: Wish they had more educational resources|Limited cryptocurrency options
I gave TX Exchange (txex.com, txex.fun, txex.ws and txex.one) a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Portfolio tracking tools|Easy withdrawals|Wide product range
Cons: Withdrawal takes 1-2 business days